FAQ

 

FREQUENTLY ASKED QUESTIONS

How long can I stay in a2o apartment?

You can stay as long as you would like.


What can I expect in my apartment?

Comfortable furniture. tiled floors. WIFI connection and a television set. A fully equipped kitchen, including a microwave oven, stovetop, refrigerator. A stylish bathroom with shower and water heater. Towels and bed linens are NOT provided. An intercom system. An individual thermostat to regulate heating. A wardrobe.
Comforters and pillows are provided, although you are free to bring your own. There is a common room and a lounge.


Is my apartment serviced?

Yes. Your apartment will be cleaned every two weeks. Additional or more frequent cleaning service can easily be arranged- please contact your rental agent for a quote. A dedicated technical staff is available to tend to any problems or repairs in your apartment and/or the common areas.


Where in Abuja is the apartments located?

a2o Apartments is Located in Bwari, Kurudu District. 5 minutes walk distance from the Nigeria Law School


Do you accept Pets?

Unfortunately, we cannot accept pets in our apartments due to hygiene and security reasons.


Am I insured when renting an apartment with BBF?

Your building and apartment are insured for fire and related risks, and for electrical and water damage. Your personal belongings, however, are not covered by the landlord’s insurance policy. To insure against damage to your personal property, we advise you purchase a separate insurance.


Can I smoke in my apartment?

No, smoking is strictly prohibited in all apartments and in all common areas of the building. Most apartments have a balcony, though, allowing tenants direct access outside to smoke.


Do you also have three bedroom apartments?

No. a2o apartments only offer studio rooms.


Is there on-site parking?

Yes, a2o apartments have ample parking space


Can I get an extra bed?

No. The bed installed is suitable to space available.


 Is there easy access for disabled guests?

a2o Apartments is accessible for guests with reduced mobility. Our rental agents will be glad to assist you in finding an apartment that best suits your accessibility needs.


Can I hold a party or gathering while staying in my a20 apartment?

You are free to invite people to your apartment. Out of courtesy to other tenants, we request all tenants to respect quite hours, which are designated between 10pm and 8am. We ask all guests to carefully read the general information and courtesy rules provided in welcome packs. This ensures an enjoyable stay for everyone.


Are bed linens and towels included?

No.


How do I book an apartment?

To find the apartment that best suits you, we ask you to first send us your enquiry. You can do this by phone, email or by the booking tool on the website.


How do I pay the lease of my apartment?

Rental invoices can be paid by cash, cheque or  bank transfer.


Is there free WIFI in the apartments?

Internet connection is included in all rental packages.


Can I appeal to someone for technical problems?

Yes, a dedicated handyman is available to address any repairs or technical problems.


What is included in the rate?

Water, electricity, heating, internet, cleaning services, technical assistance, cable TV, insurance, central waste pickup and administration services are all included in the rental price.


How far in advance do I have to book my apartment?

We advise to book your apartment a minimum of 2 weeks in advance. However, in some cases, it is possible to book an apartment just a single day in advance.


  Is it possible to view an apartment before booking?

Yes, our sales team will be happy to schedule a showing to give you an idea what your apartment will look like. Please contact our sales team for an appointment.


Is there a minimum length of stay?

The minimum stay is one month. In some cases, however, it is possible to rent for a shorter period. Please contact our booking team for more information.


Can I change apartments?

Yes, only when renewing your tenancy

 


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